Welcome to the Society for Healthcare Consumer Advocacy of the American Hospital Association.
The Society for Healthcare Consumer Advocacy (SHCA) is a not-for-profit healthcare organization dedicated to individuals interested in advocacy as well as patient representatives, guest relations professionals, physicians, nurses, social workers and others currently employed in hospitals, health maintenance organizations, home health agencies, long-term care facilities and other health-related organizations.
As a dynamic and growing organization, SHCA provides a voice for advocacy for patient's rights, ethics, patient satisfaction/measurement, and customer service in today’s healthcare facilities and hospitals. We are the heart of the hospitals, advocating in the name of the patient.
40th Anniversary Conference: April 5 - 8, 2011 - Jacksonville, Florida Call for Presentations
Now's the time to throw your hat in the SHCA speaker ring. The Call for Presentations is open and runs through September 10.
All accepted proposals will receive a complimentary registration to the 40th Anniversary Annual Conference.
Health Care Reform - Moving Forward: Stay connected with the latest and Get in the Loop with AHA News Now! As a SHCA member you are invited to receive AHA News Now FREE via e-mail. Sign up today! Simply click here and subscribe.
9 Domains of Practice
Gaining knowledge and skills to improve the patient experience is crucial to the function of Healthcare Consumer Advocates, collective voices reaching for an ever-improving patient experience.
To aid in the development of advocates and the overall profession, SHCA has identified 9 Domains of Practice as being key skills and knowledge for advanced competency in the role of a patient and consumer advocate.
