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Welcome to the Society for Healthcare Consumer Advocacy of the American Hospital Association.
The Society for Healthcare Consumer Advocacy (SHCA) is a not-for-profit healthcare organization dedicated to individuals interested in advocacy as well as patient representatives, guest relations professionals, physicians, nurses, social workers and others currently employed in hospitals, health maintenance organizations, home health agencies, long-term care facilities and other health-related organizations.
As a dynamic and growing organization, SHCA provides a voice for advocacy for patient's rights, ethics, patient satisfaction/measurement, and customer service in today’s healthcare facilities and hospitals. We are the heart of the hospitals, advocating in the name of the patient.
Take this opportunity to advance your career through an accelerated educational experience and get the professional resources you need and take your skills to a new level of excellence and success. Register now and reserve your space at this exciting event! Visit the 2010 Annual Conference website for complete details. 2010 Opening Keynote Sneak Peek: Achieving Breakthroughs in the Patient Experience Check out Wendy's special invitation to the Annual Vonference and hear a sneak peek of her opening keynote session! Watch the video now Celebrate Patient Advocacy Week: In keeping with the mission of the Society for Healthcare Consumer Advocates, to advance the professional development, leadership and value of the healthcare patient representatives, SHCA is pleased to recognize national Patient Advocacy Week, April 12 –18, 2010. During Patient Advocacy Week, you have the opportunity to publicly thank your staff for the critical role they play in your hospital’s success. SHCA offers many items to help you show your appreciation of your staff as well as promote the role of Patient Advocates to facility administrators, clinical personnel and patients alike! Visit the Patient Advocacy Week webpage for details on how to order SHCA publications and products at special recognition week prices! |
Patient/Consumer Advocate Resources: Agency for Healthcare Research and Quality Centers for Medicare & Medicaid Services (CMS) Department of Veterans Affairs President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry United States House of Representatives
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