Dear SHCA members:
I am writing to you with a very important message, and one that I am confident will be very positive for our organization. This will be the first of many communications on this topic.
As you know, one of my goals as President this year was to look at ways to make our organization stronger through collaboration.
To that end, we have been conducting talks with the leadership of The Beryl Institute, a global thought leader in the patient experience movement. If you are not familiar with The Beryl Institute, please check them out at www.berylinstitute.org. In three years, The Beryl Institute has grown to a community of almost 20,000 people, and is truly creating an exciting movement in helping healthcare organizations create a better patient experience. They share our passion for this work, and they provide incredible resources for their members. We have talked with them about becoming a part of this growing community, with a specific identity and focus on the role of the patient advocate. They are very excited about our joining them, and want to honor our unique history and identity, while still providing us with wonderful resources. Click here to see the benefits and resources available through The Beryl Institute.
Additionally, in the course of the past few months, the SHCA board has realized that we have not met the financial goals set forth by the American Hospital Association (AHA) for several years. This is problematic for several reasons. First of all, we are falling deeper and deeper into a negative financial position. But more importantly, we are spending too much time worrying about the finances, and not enough time focusing on our purpose—to support SHCA members in the work of advocating in the name of the patient. I want to ensure that going forward we do everything possible to give you the support and resources needed to do your jobs most effectively.
Based on this, we are moving forward with a plan to address this and take the next step in our rich history. We have signed an agreement that as of January 1, 2014, The Beryl Institute will be welcoming us as members of their fabulous organization, and they have agreed to honor our membership through our individual expiration dates. We are still working through the details of the transition, but I wanted to share the news with our members as soon as possible.
In the meantime, please know that we are dedicated to ensuring that the services that you currently enjoy through SHCA will continue: the learning network, webinars, hot topics, products, reward and recognition opportunities, and more. In addition to these benefits, I think you will be thrilled to learn of the additional support and resources that you will receive through The Beryl Institute.
I am also very happy to report that we will continue to maintain a very positive relationship with the American Hospital Association. We will be able to truly be the voice of the patient in this complex healthcare environment.
I can tell you that The Beryl Institute is very excited to welcome us into their dynamic and growing community of Patient Experience professionals. And now we can announce that we will have a conference next year in conjunction with The Beryl Institute annual conference. Please mark your calendar for April 7 – 9, 2014 in Chicago. We will have a patient advocacy track, and in addition to that, I think you will be thrilled with the quality and variety of offerings at this conference. I feel confident that this is a better fit for us than our earlier discussions of co-locating with ASHRM next October.
Additionally, please feel free to contact me at 216-255-3636 or email@example.com or the other members of the board’s executive committee.
Patient Advocates rely on the Society for Healthcare Consumer Advocacy of the American Hospital Association to provide up to date information and resources.