Potomac Chesapeake Society for Healthcare Consumer Advocacy
Mission
- To service as a resource and disseminate information about healthcare consumer issues
- To enhance member’s ability to act as a vital and credible force in improving quality healthcare
- To provide a forum for the interchange of ideas and a network of support for members
- To increase knowledge and competence of members
- To develop and advance programs related to patient relations, consumer advocacy and service excellence

Awards
coming soon!
Events
Membership
coming soon!
Newsletter
coming soon!

Officers
President
Robin Massey, Manager Service Excellence
Peninsula Regional Medical Center
100 E. Carroll Street
Salisbury, MD 21801
P: (410) 677-6686
F: (410) 543-7449
E: Robin.massey@peninsula.org |
President Elect
Ellen Tolbert, Director Patient Relations
Beebe Medical Center
424 Savannah Road
Lewes, DE 19958
P: (302) 645-9547
F: (302) 645-3266
E: etolbert@bbmc.org
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Secretary
Carolyn Carder, Patient Advocate
Washington County Hospital
251 Antietam Street
Hagerstown, MD 21740
P: (301) 790-8662
F: (301) 790-9480
E: carderc@wchsys.org
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Treasurer
Laura Cearnal, Patient Representative
NIH Clinical Center
Office of the Director
CRC 1-3521/MSC 1504
Bethesda, MD 20892
P: (301) 496-2626
E: lcearnal@nih.gov
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Contact Us
Interested in joining our chapter? Contact our president, Robin Massey by email or phone.

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