California Patient Relations Association (CaPRA)
Mission
coming soon!
Awards
coming soon!
Events
Westin San Francisco Airport
Millbrae, CA
February 4-6, 2008
Click here to download the Save the Date informtion!
Click here to download the conference brochure!
Membership
Just a reminder from your Directors-at-Large that CaPRA is continuing to promote a drive for new members and we need your help. We have many hospitals (and other facilities) in California who are not yet members of CaPRA. Share CaPRA with fellow Patient Relations/Customer Service Representatives in your area.
You will be hearing from the Geo-Rep in charge of your region about events to educate and promote new members. We would appreciate you attending these events and encouraging non-member facilities to join.
Call Linda Guzman, Director-at-Large/South about any potential new members and she will make the contact and ensure that they receive information about CaPRA. Contact Linda at (626)570-6519 or by email at lguzman@chw.edu.
View our brochure and download a membership application.
Membership List
Be looking in your email starting August for your membership directory. These are free for CaPRA members. For non-members, the Directory may be purchased for $25.00. Email Irene Zbiczak at zbiczai@sutterhealth.org.
Newsletter
Officers
President
Adrineh Poulatian
Service Programs Coordinator
UCLA Medical Center
10833 Le Conte Ave., Rm 17-156 CHS
Los Angeles, CA 90018
P: (310) 206-7962
F: (818) 843-3932
E: apoulatian@mednet.ucla.edu |
President Elect
Linda O’Keefe
Customer Relations Supervisor
Huntington Hospital
100 W. California Boulevard
Pasadena, CA 91109
P: (626) 397-5211
E: linda.okeefe@huntingtonhospital.com |
Secretary
Kathleen Chamberlain
Ombudsman
Carson Tahoe Hospital
1600 Medical Parkway
Carson City, NV 89703
P.O. Box 2168, Carson City, NV 89702
P: (775) 445-8008
F: (775) 445-5152
E: kathleen.chamberlain@ctrh.org |
Treasurer
Tara Ray
Customer Service-Patient Relations Program Coord
California Pacific Medical Center
P.O. Box 7999
SF, CA 94120
P: (415) 600-6634
F: (415) 558-9321 (not in my office)
E: rayt@sutterhealth.org |
Director-at-Large North
Tulita Ochoa
Patient Relations Services Coordinator
Contra Costa Regional Medical Center
2500 Alhambra Street
Martinez, CA 94553
P: (925) 370-5144
F: (925) 370-5992
E: tochoa2@hsd.cccounty.us |
Director-at-Large
Violeta Gelico
Quality Services Coordinator
Alta Bates Summit Medical Center
2450 Ashby Avenue
Berkeley, CA 94705
P: (510) 204-4689
F: (510) 204-4180
E: gelicov@sutterhealth.org |
Director-at-Large North
Susan Alves-Rankin, RN, MSN, PRC
Director, Patient Relations
UCSF Medical Center
350 Parnassus, Ste 350 Box 0208
San Francisco, CA 94143
P: (415) 353-1936
F: (415) 353-8556
E: susan.alves-rankin@ucsfmedctr.org |
Director-at-Large South
Myrna Munoz
Hospital Customer Advocate
Arrowhead Regional Medical Center
1400 N. Pepper Avenue
Colton, CA 92324
Phone: (909) 580-6212
F: (909) 580-6196
E: munozm@armc.sbcounty.gov |
Data Manager
Irene Zbiczak, RN, PRC
Patient Relations Manager
Mills-Peninsula Health Services
1501 Trousdale Dr.
Burlingame, CA 94010
P: (650) 696-5565
F: (650) 696-5374
E: zbiczai@sutterhealth.org |
Newsletter Editor
Tara Ray
Customer Service-Patient Relations Program Coord
California Pacific Medical Center
(Davies Campus)
P.O. Box 7999
SF, CA 94120
P: (415) 600-6634
F: (415) 558-9321
E: rayt@sutterhealth.org |
Contact Us
President
Adrineh Poulatian
Service Programs Coordinator
UCLA Medical Center
10833 Le Conte Ave., Rm 17-156 CHS
Los Angeles, CA 90018
P: (310) 206-7962
F: (818) 843-3932
E: apoulatian@mednet.ucla.edu
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