Illinois Society for Healthcare Consumer Advocacy
Mission
Events
Prospective Members
Officers
Contact
Mission
ILSHCA MISSION STATEMENT
It is the mission of the Illinois Society for Healthcare Consumer Advocacy to support patient advocacy professionals and their careers. We will do this by providing continuing timely education, networking opportunities and sharing of best practices to improve the patient experience. We will promote understanding of how current healthcare reform and regulatory issues impact patient advocacy and be proactive and innovative in the face of constant change.
Events
2012 Meeting Dates:
(One day meetings are normally held from 10:00am until 2:00pm)
- January 27, 2012
Quarterly Meeting, Central Dupage Hospital in Winfield, IL hosted by Kate Clarke-Pascente (SHCA President-Elect)
- April 17-20, 2012
National SHCA Conference in Austin, TX
- April 27, 2012
Quarterly Meeting, North Shore University Healthcare System in Evanston, IL hosted by Bob Watkins (Board Member at Large)
- July 27, 2012
Quarterly Meeting, Rush University Medical Center in Chicago, IL hosted by Audrey Dean (Chapter President)
- October TBD, 2012
State Chapter Fall Conference, TBD
Prospective Members
Testimonials from Testimonials from current ILSHCA Chapter Members on the Value of Membership
The networking, professional development and sharing of ideas and Best Practices is the value of membership in ILSHCA. Coming together with other Patient Advocates and knowing that they understand what we face day to day in dealing with complaints, is terrific. SHCA members "get it". The email list serve our chapter utilizes is also a great tool. Someone is always there to answer a question or offer resources.
Networking with other members is invaluable! I appreciate the questions and the timely responses.
I have been a patient representative at my organization for 21 years; the only one they've ever had, so things have been created and changed along the way, in part because of this organization. I have really benefited from the experience of others. With our different demographics and hospital sizes, we often run into different obstacles, different job responsibilities, etc., and this group has always been there for each other, regardless of whether one might be a competitor hospital. We are all here to help the patients. It doesn't matter which hospital they are in.
This is truly an amazing group of advocates and they are very willing to share policies and best practices so we can make IL a great place for ALL patients to receive exceptional healthcare.
I keep returning for the networking opportunities. The more connections members make with each other, the more apt they are to stay involved in our chapter.
To find out different ways that other Liaison's are dealing with the problems that are brought to us to resolve. After dealing with the same types of issues over and over...it is helpful to hear about how other Patient Advocates/hospitals are responding to these issues.
Officers
2012 Board
Audrey Dean
President
Adean1@rush.edu
Kim Pedersen
Past President
kpedersen@marianjoy.org
Molly Walters
President-Elect
molly.walters@advocatehealth.com
Lisa Perham
Treasurer
lisa.m.perham@osfhealthcare.org
Deb Puetz
Secretary
deb.puetz@ivch.org
Tita Roach
Member at Large
troach@cghmc.com
Rosy Gentes
Member at Large
rosie.gentes@osfhealthcare.org
Sheila Brune
Member at Large
sbrune@cghmc.com
Lynn Montle
Member at Large
lmontle@mmci.org
Linda Joos
Member at Large
linda.j.joos@osfhealthcare.org
Linda Rice
Member at Large
lrice@morrishospital.com
Robert Watkins
Member at Large
rwatkins@northshore.org
Rose Johnson
Member at Large
rmjohnson@roselandhospital.org
Contact Us
Audrey Dean
President
Adean1@rush.edu