Kentucky Society for Healthcare Consumer Advocacy
Mission
Welcome to the Kentucky Society for Healthcare Consumer Advocacy (KSHCA) website. KSHCA is a not-for-profit organization dedicated to the advancement of healthcare consumer advocacy. We are an affiliate chapter of the Society for Healthcare Consumer Advocacy (SHCA) and the Kentucky Hospital Association (KHA).
Our Chapter objectives are:
- To promote continuing education for the improvement of member’s skills.
- To expand our roles as liaison persons between the patient and healthcare facilities through exchanging and sharing ideas and experiences with others.
- To increase awareness regarding the patient and consumer advocacy in the healthcare community.
Since 1981, KSHCA, has proudly been involved in assisting those working in patient advocacy in providing educational meetings, conferences, resources, and e-mail blasts to our members to keep them abreast of current events in Kentucky and nationally.
We hope that you will spend some time on this website and peruse the newsletter and society information. We welcome you to complete the attached application and join KSHCA. We will be happy to answer any questions you may have about our Chapter.
Membership Benefits include educational opportunities; to attend two conferences a year that are rich with vital and timely information; KSHCA Newsletter (3 times a year); valuable asset of networking with fellow KSHCA members through e-mail to discuss and share proven strategies and best practices in patient advocacy; and updates and happenings on both the state and national level through our KHA, AHA, & SHCA contacts.
To learn more or to join, please contact me or any of the other Board members. We look forward to hearing from you.
KSHCA President

Awards
Events
Membership
Download an application for membership today.
Newsletter

Officers
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President
Laura Hagan, Patient Advocate
T.J. Samson Community Hospital
1301 N Race Street
Glasgow, KY 42141
P: (270) 651-4282
F: (270) 651-4371
lhagan@tjsamson.org
Past President
Sharon Willis, Patient Advocate
Hardin Memorial Hospital
913 N Dixie Avenue
Elizabethtown, KY 42701
P: (270) 706-1327
F: (270) 706-5122
swillis@hmh.net
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President-Elect
Carolyn Eckler, Patient Advocate
Lexington VA Medical Center
1101 Veterans Drive
Lexington, KY 40502
P: (859) 381-5964
F: (859) 281-4993
Carolyn.Eckler@va.gov
Treasurer
Kelly Logan, Customer Service Coordinator
University of Louisville Healthcare
530 S Jackson Street
Louisville, KY 40202
P: (502) 562-6571
F: (502) 562-4650
Kellylo@ULH.org
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Secretary
Diane Dominick, Patient Representative
Frankfort Regional Medical Center
229 King's Daughters Drive
Frankfort, KY 40601
(502) 226-7892
fax (502) 209-2244
Diane.Dominick@HCAHealthcare.com
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Director at Large Bluegrass/
Cumberland Region
Jerian Shaw, Patient & Community Relations Director
Pattie A. Clay Regional Medical Center
P.O. Box 1600
Richmond, KY 40476
P: (859) 625-3446
F: (859) 625-3535
jerianshaw@pattieaclay.org
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Director at Large Ohio Valley/
Twin Lakes Region
Holly Gray, Patient Satisfaction Coordinator
The Medical Center at Bowling Green
250 Park Street
Bowling Green, KY 42101
P: (270) 745-1294
F: (270) 7451151
grayha@chc.net
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Director at Large Ohio Valley/
Twin Lakes Region
Sandi Boswell, Patient Advocate
Owensboro Medical Health System
P.O. Box 20007
Owensboro, KY 42304-0007
P: (270) 668-2770
SBoswell@OMHS.org
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Download a 2009 - 10 KSHCA Officer List

Contact Us
President
Laura Hagan, Patient Advocate
T.J. Samson Community Hospital
1301 N Race Street
Glasgow, KY 42141
P: (270) 651-4282
F: (270) 651-4371
lhagan@tjsamson.org

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