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Region: 1
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Connecticut

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Cheryl Kent Middlesex Hospital 28 Crescent St Middletown, CT 6457 (860) 358-3022 cheryl_kent@midhosp.org
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New Hampshire

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Robert Durkee Dartmouth Hitchcock Medical Center 1 Medical Center Dr Lebanon, NH 03756 (603) 650-5829 robert.durkee@hitchcock.org
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Region 2
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New Jersey
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Teresa Lawlor Virtua Hospital - Marlton 90 Brick Rd Marlton, NJ 08053 (856) 355-6556 tlawlor@virtua.org
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New York

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Janine Benjamin-Kuehl Cayuga Medical Center of Ithaca 101 Dates Dr Ithaca, NY 14850 (607) 274-4624 jbenjamin-kuehl@cayugamed.org
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Pennsylvania Southeast - Delaware 
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Shelley Nix Senior Patient Representative Christiana Care Health System-Wilmington Hospital 501 West 14th Street Wilmington, DE 19899 302-428-4608 lnix@christianacare.org
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Pennsylvania Southwest 
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Beverly Pasko St Clair Hospital 1000 Bower Hill Rd Pittsburgh, PA 15243 (412) 942-1835 bev.pasko@stclair.org
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Region 3
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Kentucky

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Jerian Shaw, Pt. & Community Relations Director Pattie A. Clay Regional Medical Center P.O. Box 1600 Richmond, KY 40476 (859) 625-3446 fax (859) 625-3535 jerianshaw@pattieaclay.org
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Maryland

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Potomac/Chesapeake Robin Massey Peninsula Regional Medical Center 100 E Carroll St Salisbury, MD 21801 (410) 677-6686 ext. 5186 robin.massey@peninsula.org
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Carolinas

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Venita Schenck Patient/Family Advocacy Cleveland Regional Medical Center 201 Grover Street Shelby, NC 28159 (980) 487-3923 Venita.Schenck@carolinashealthcare.org
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Virginia
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Linda Smith (757) 388-5151 llsmith@sentara.com
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Region 4
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Alabama

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Mersey C. Whitehead Guest Relations Manager Mobile Infirmary Medical Center 5 Mobile Infirmary Blvd. Mobile, AL 36607 (251) 435-3905 mersey.whitehead@infirmaryhealth.org
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Florida

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Bibi Alley bibi.alley@healthcentral.org
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Georgia

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Lee Belden lbelden@gha.org (229) 891-9826
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| Tennessee

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Linda Pledge linda.pledge@wth.org
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Region: 5
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Illinois

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Audrey Dean Patient Relations Consultant Rush University Medical Center 1653 W. Congress Parkway Chicago, IL 60612 (312) 942-7069 adean1@rush.edu
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Indiana
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Tammy Miller Deaconess Hospital 600 Mary Street Evansville, IN 47747 (812) 450-3334 tammy_miller@deaconess.com
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Michigan

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James Tenuta Doctors' Hospital of Michigan 461 West Huron Pontiac, MI 48341 (248) 857-7539
jtenuta@dhofm.com
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Ohio

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Jean Havlin Service Excellence Specialist Cleveland Clinic Health System 4500 Euclid Ave P29 Cleveland, OH 44195 (216) 738-4635 havlinj@ccf.org
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Wisconsin
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JoAnn Lomax Froedtert Memorial Lutheran Hospital 9200 West Wisconsin Ave Milwaukee, WI 53226 (414) 805-2886 jlomax@fmlh.edu
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Canada

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Brenda Tan Senior Patient Relations Advisor Triullium Health Centre Mississauga, Ontario (905) 848-7164 Fax: (905) 804-7921 btan@thc.on.ca
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Region 6
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Iowa

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Shelly L. Maharry, MPA
Director, Office of Patient Relations
University of Iowa Hospitals and Clinics
200 Hawkins Drive, CC102 GH
Iowa City, IA 52242 (319) 356-7540 shelly-maharry@uiowa.edu
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Kansas - Missouri 
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Judy Francis, RN, BSN Director, Patient Relations Univ of Kansas Hospital 3901 Rainbow Blvd Kansas City, KS 66160-7205 (913) 588-2220 jfrancis@kumc.edu
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Minnesota

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Pam Schwarz, RN BSN
Director HealthEast Customer Advocacy
HeatlhEast Care System
Midway Campus
1690 University Ave W Saint Paul, MN 55104-3723
651-232-5151
pschwarz@healtheast .org
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Region: 7
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Texas

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Peggy J. Creany
System Director, Guest Relations,
Service Quality and The Methodist Experience
The Methodist Hospital System
6565 Fannin Street, Suite D124
Houston, Texas 77030
713-441-1431
pjcreany@tmhs.org
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Region 8
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Colorado

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Marie Campbell Platte Valley Medical Center 1600 Prairie Center Parkway Brighton, CO 80601 (303) 498-1560 mjcampbell@pvmc.org
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Region 9
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California

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Frances Rojas, BS Hospital Patient Advocate (HPA) Administration Riverside County Regional Medical Center 26520 Cactus Avenue Moreno Valley, CA 92555 (951) 486-4313 (951) 486-6569 fax frojas@rivcormc.org
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