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Region: 1
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Connecticut
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Cheryl Kent
Middlesex Hospital
28 Crescent St
Middletown, CT 6457
P: (860) 358-3022
E: cheryl_kent@midhosp.org
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New Hampshire
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Robert Durkee
Dartmouth Hitchcock Medical Center
1 Medical Center Dr
Lebanon, NH 03756
P: (603) 650-5829
E: robert.durkee@hitchcock.org
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Region 2
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New Jersey
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Teresa Lawlor
Virtua Hospital - Marlton
90 Brick Rd
Marlton, NJ 08053
P:(856) 355-6556
E: tlawlor@virtua.org
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New York
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Janine Benjamin-Kuehl
Cayuga Medical Center of Ithaca
101 Dates Dr
Ithaca, NY 14850
P: (607) 274-4624
E:jbenjamin-kuehl@cayugamed.org
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Pennsylvania Southeast - Delaware 
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Stefan Striz
St. Luke's Hospital
801 Ostrum St
Bethlehem, PA 18015
P: (610) 954-4405
E: strizs@slhn.org
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Pennsylvania Southwest 
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Beverly Pasko
St Clair Hospital
1000 Bower Hill Rd
Pittsburgh, PA 15243
P: (412) 942-1835
E: bev.pasko@stclair.org
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Region 3
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Kentucky
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Jerian Shaw, Pt. & Community Relations Director
Pattie A. Clay Regional Medical Center
P.O. Box 1600
Richmond, KY 40476
(859) 625-3446
fax (859) 625-3535
jerianshaw@pattieaclay.org
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Maryland
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Potomac/Chesapeake
Robin Massey
Peninsula Regional Medical Center
100 E Carroll St
Salisbury, MD 21801
P: (410) 677-6686 ext. 5186
E: robin.massey@peninsula.org
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Carolinas
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Brenda Radford
Director Guest Svs./Intntl Pat C
Duke University Hospital
PO Box 2968 DUMC
Durham, NC 27710
P: (919)668-1596
E: radfo001@mc.duke.edu
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Virginia
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Linda Smith
P: (757) 388-5151
E: llsmith@sentara.com
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Region 4
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Alabama
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Mersey C. Whitehead
Guest Relations Manager
Mobile Infirmary Medical Center
5 Mobile Infirmary Blvd.
Mobile, Ala. 36607
P: (251) 435-3905
E: mersey.whitehead@infirmaryhealth.org
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Florida
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Bibi Alley
E: bibi.alley@healthcentral.org
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Georgia
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Lee Belden
lbelden@gha.org
(229) 891-9826
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| Tennessee
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Linda Pledge
linda.pledge@wth.org
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Region: 5
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Illinois
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Audrey Dean
Patient Relations Consultant
Rush University Medical Center
1653 W. Congress Parkway
Chicago, Illinois, 60612
P: (312) 942-7069
E: adean1@rush.edu
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Indiana
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Tammy Miller
Deaconess Hospital
600 Mary Street
Evansville, IN 47747
P: (812) 450-3334
E: tammy_miller@deaconess.com
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Michigan
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James Tenuta
Doctors' Hospital of Michigan
461 West Huron
Pontiac, MI 48341
P: (248) 857-7539
E: jtenuta@dhofm.com
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Ohio
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Mike Hansen
ED Ombudsman
Huron Hospital
13951 Terrace Road
East Cleveland, OH 44112-4308
P: (216) 761-9183
E: mhansen@cchseast.org
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Wisconsin
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JoAnn Lomax
Froedtert Memorial Lutheran Hospital
9200 West Wisconsin Ave
Milwaukee, WI 53226
P: (414) 805-2886
E: jlomax@fmlh.edu
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Canada
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Brenda Tan
Senior Patient Relations Advisor
Triullium Health Centre
Mississauga, Ontario
Tel: 905-848-7164
Fax: 905-804-7921
E: btan@thc.on.ca
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Region 6
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Iowa
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Shelly L. Maharry, MPA
Director, Office of Patient Relations
University of Iowa Hospitals and Clinics
200 Hawkins Drive, CC102 GH
Iowa City, IA 52242
P: (319) 356-7540
E: shelly-maharry@uiowa.edu
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Kansas - Missouri 
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Bev Simpson
St Luke 's Hospital South
12300 Metcalf
Overland Park , KS 66213
P: (913) 317-7371
E: basimpson@saint-lukes.org
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Minnesota
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Crystal Donelan
Patient Representative
Compliance Liaison
Unity Hospital
E: rmoran@lakeview.org
P: (763) 236-3121
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Region: 7
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Texas
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President
Gerardo De Leon, MHA
Manager Concierge Services at Ben Taub
Harris County Hospital District
1504 Taub Loop
Houston, TX 77030
P: (713) 873-6056
E: gerardo_deleon@hchd.tmc.edu
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Region 8
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Colorado
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Marie Campbell
Platte Valley Medical Center
1600 Prairie Center Parkway
Brighton, CO 80601
P: (303) 498-1560
E: mjcampbell@pvmc.org
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Wyoming
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Kate Percifield
Campbell County Memorial Hospital
PO Box 3011
Gillette, WY 82717
P: (307) 688-1532
E: percifikj@ccmh.net
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Region 9
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California
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Tara Ray
Customer Service-Patient Relations Program Coordinator
California Pacific Medical Center
P.O. Box 7999
SF, CA 94120
P: 415-600-6634
E: rayt@sutterhealth.org
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