Grievance Interpretive Guidelines - Presenter

Ellen Tolbert has worked in healthcare for 24 years in roles including ncology Social Worker, Director of Social Work and Utilization Review, and Coordinator of Counseling Services for a Hospice.  For the past 10 years she has been the Director of Patient Relations of Beebe Medical Center in Lewes, Delaware. 

Ellen has a BSW from James Madison University and a MSW from Virginia Commonwealth University.  Ellen describes her transition from Social Work to Patient Advocacy as a natural career move.  Her facility has earned the Delaware Quality Award for the last three years with Ellen co-authoring their applications.

Ellen is also SHCA's 2007 Past President and a Potomac Chapter past president.