Module 1: Patient Advocacy
Length of Study: 75 Minutes (including the recorded Q&A segment)
Presented on January 18, 2012
$69 - Special Kick Off Program Member Rate
$240 - Nonmember Rate
Interested in purchasing the archived package of this module?
The audio CD/materials will be available to ship 30 days following the live event.
Included Resources of the Archived Package (CD-ROM):
- Recording of live event (presented in January 2012)
- Certificate of completion for Module 1: Patient Advocacy
- Nursing contact hours certificate(s) (if applicable)
- Module PowerPoint handouts
- Relevant links, professional references and templates pertaining to the module
- $25 off In the Name of the Patient coupon
The package price is the same as the live module date depending on membership status. (See above)
Content Expert:
Carol Santalucia, M.B.A.
President
Santalucia Group, LTD
The philosophy of patient representation and patient advocacy has not changed over the years, although its practice has grown more sophisticated.
Participant in this module to hear a guided review of the essentials of the patient advocate’s role in the organizational setting and how they contribute to a positive healthcare experience for patients, families, and the community.
Module Content:
- Overview of the Profession and Its Evolution
- Understanding the Patient Experience
- Legislation and Regulations Pertaining to Patient Rights
- Legal Issues and Ethical Decision Making
By the end of this unit of study learners should be able to:
- Articulate the role of the healthcare consumer advocate in an organizational setting.
- Determine what factors constitute the “patient experience.”
- List the critical elements of effective policies and procedures for institutional adherence to a Patient Rights document.
- Define key legislation and regulations as they relate to patient rights.
- Analyze the advocate’s critical responsibilities given legislative and regulatory guidelines.
- Articulate the basic philosophical principles regarding medical ethics as they pertain to patient rights.
- Determine what an advocate’s ethical responsibilities are when a patient’s best interests appear to place the healthcare setting at risk.
- Define what constitutes ethical decision-making related to the continuation of completion of treatment particular to the end of life, informed consent, and confidentiality
Continuing Education Contact Hours
- This activity (both live and archived) has been recognized by the Illinois Nurses Association for 1.5 contact hours. Expiration date of this archived module is January 19, 2013.
- Illinois Nurses Association is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
*The Society for Healthcare Consumer Advocacy has not solicited cash and in-kind contributions from individuals and organizations for this educational program.
*As required by the American Nurses Credentialing Center’s Accreditation Program, we would like to make you aware of all potential conflicts of interest(s). This educational activity’s planners and the presenter(s) have indicated they have no bias or conflict of interest.
Questions? Contact SHCA at shca@aha.org.