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AHA
    

Questions on the process or faculty expectations? Please Contact Nora McLaughlin at tshca1@aha.org


To apply, please complete the online form by clicking here by September 16, 2011.


Download the PDF of the application


Leaders Learn from Leaders

   

Call for Faculty -  SHCA Domains of Practice

Applications Due: September 16, 2011

SHCA is seeking faculty with excellent teaching abilities to help us shape the future of patient advocacy through high quality instruction.  We have a number of  faculty positions open for the Domains of Practice curriculum to meet industry needs.

What are we looking for?

Domains of Practice faculty are seasoned leaders from a variety of settings. They are healthcare professionals who practice in patient advocacy, service excellence, conflict resolution, grievance management, ethics, data management and other domains covered in the courses.

We are looking for faculty who can instruct healthcare professionals at both the essentials and applications levels in the following subject matter areas:

  • Patient Rights
  • Grievance and Complaint Management
  • Measuring Patient Satisfaction
  • Interpersonal Communication
  • Customer Service/Service Excellence
  • Mediation/Conflict Resolution
  • Crisis Intervention
  • Data Management* (including: Qualitative Research Methods & Data Analysis, Quantitative Research Methods & Data Analysis)
  • Healthcare Management


What is the difference between Essentials and Applications faculty?

  • Essentials faculty provide foundational learning for those newer to the profession as well as refresher learning for more experienced professionals.
  • Applications faculty focus on real life learning highlighting the subject matter of the domains through practical, real world experiences and examples.


What are the faculty expectations?

  • As faculty to new or practicing patient advocates you would be responsible for creating, revising, and delivering content designed to meet the learning needs of a variety of patient advocates.
  • We encourage speakers to share case studies and additional resources that enhance the learning experience.
  • The content is delivered in a webinar format, 60- 90 minutes in length, and include a live Q&A segment.
  • Historically, SHCA webinars attract 20-40 registrations per event. A certificate of completion is awarded to each participant.
  • To learn more about the Domains of Practice Certificate Program and 2011 calendar dates click here.


Faculty Compensation

We appreciate the contributions from our speakers. All accepted SHCA member and non-member presenters will receive a $200 honorarium and complimentary registration ($575 value) for the 2012 SHCA Annual Conference taking place April 17-20 in Austin, Texas.

How do I apply?

To apply, please complete the online form by clicking here by September 16, 2011. SHCA also requests applicants include a curriculum vitae, a short description of your experience that makes you a good teacher, and a sample presentation in order for the application to be complete. 

*Important Information for Submission: The software does not allow you to save your work and come back later; nor does it email you a completed file after submission. We encourage you to review a PDF of the application in advance and complete it in one sitting after you gathered the required information. Download the PDF of the application. 

Send all requested information to:

Nora McLaughlin
Program Coordinator
Society for Healthcare Consumer Advocacy (SHCA)
155 N. Wacker Drive, Suite 400 - Chicago, IL 60606
Phone: (312) 422-3788 - Email: tshca1@aha.org
*If you have seasoned experience in the open 2011 webinars: Crisis Planning, Grievance and Complaint Management, Data Management, (July - November) please submit your application as soon as possible or contact Nora McLaughlin at tshca1@aha.org.

Submit your application today.