Justifying the Value of Participating
Customizable letter for your employer
SHCA, as the leading healthcare patient advocacy association, is uniquely situated to provide a robust curriculum for the profession.
SHCA’s Domains of PracticeTM curriculum provides convenient, professional development opportunities for those in the fields of healthcare patient advocacy and customer service/service excellence. Whether you are new and need an intensive, cost-effective overview of the profession or are experienced and want to keep up with industry changes.
Valuable contacts
Program attendees make professional contacts that they can consult long after the program ends. They can network with other healthcare risk management professionals from similar facilities. Attendees return to the office with real-time solutions that can be implemented quickly without wasting hours in independent research.
Valuable expertise
SHCA's educational programs are presented by leading professionals in healthcare patient advocacy – established experts from customer service/service excellence backgrounds. How much would it cost to bring these experts to serve as consultants at your facility? With SHCA’s Domains of Practice Curriculum, they’re a standard part of the educational package.
Valuable support
To help you get support you may need from your manager to attend the Modules, SHCA has prepared a customizable letter that you can adjust as appropriate. The letter will spell out what you expect to bring back from the program. Download the Word document and save it onto your computer. Make necessary changes in the areas marked in red and present it personally if possible so that you can answer any immediate questions.
Added benefit
Register for any of the Modules and get the In the Name of the Patient, 2009 edition for $129 – a savings of $20. Details are included with registration confirmation.