SHCA Webinars - Frequently Asked Questions (FAQ)
A Webinar is an affordable and efficient way for several people to come together and learn without the cost or time involved with travel.
How does a Webinar work?
The Webinar format is an interactive presentation that utilizes both a phone and a Web browser. Your phone provides the audio sound, while the Web browser allows you to view the speaker's Power Point presentation live. On the day of the seminar, you simply call the specified number, log onto the URL provided and participate in the learning session.
What system requirements must my computer meet to participate in a SHCA webinar?
Please visit our system requirements page and consult your IT department if you are not aware or unsure of your system capabilities.
When can I register?
Registration will open approximately 45 days prior to each event and remain open up to one hour before the live broadcast.
I would like to participate, and my facility has other staff that would like to participate in the live webinar from a satellite office- How should we register?
If you have employees within the same institution that work in your facility satellite offices, simply pay one full registration fee for the first registrant and every subsequent satellite office will receive a discounted rate of $99. For more details on this type of registration, please contact email@example.com.
How will I know if/when my registration form has been processed?
SHCA will issue a registration confirmation e-mail upon processing your registration form. Please be sure you submit your current e-mail address on the registration form.
When will I receive materials for the webinar?
An e-mail will be sent to registered attendees the day before the webinar is scheduled to take place. It will include instructions, handouts and any applicable worksheets. Please be sure you submit your current e-mail address on the registration form.
How long does a webinar last?
Each SHCA Webinar lasts 90 minutes in length.
How can I ask the speaker(s) a question?
The host software enables you to type and send your question to the speaker(s) using a chat feature built into the web page (similar to instant messenger). You will also be given instructions at the beginning of the presentation and again before the question and answer segment on how to call in a question and speak live with the presenter(s).
What does the cost include?
Webinars are a great investment for your organization. You pay one fee, provide one computer and speaker phone, but you may invite as many people to listen and watch as you wish. The seminar fee includes:
- One set of materials e-mailed (you may photocopy)
- One toll-free telephone connection to the seminar
Are Continuing Education Contact Hours (CEUs) awarded for SHCA webinars?
Each webinar must apply separately for applicable credits based on multiple factors. Please visit the Webinar CEUs page for more information.
What if I can't attend the Webinar?
You may order the audio CD/materials package from the seminar - including the interactive Q&A session. The package price includes $5.50 for shipping and handling. You may also order from our selection of archived Webinars.
Who do I contact if I have additional questions/concerns?
If you have additional questions, please contact SHCA at firstname.lastname@example.org or (312) 422-3700.