SHCA Online Education - Webinars
You pay one fee, provide one computer and speaker phone, and invite as many people to listen and watch as you wish! Participants will hear the presenters and simultaneously view the presentations. Each webinar runs approximately 90 minutes and has a designated LIVE question and answer segment. Directed to all professional levels in healthcare, SHCA webinars focus on improving the patient experience through various service compliance and best practice application topics. This is a cost-effective method of significantly improving the way your patients experience care in your facility.
Register for the opportunities that best fit your professional development needs! Registration will open approximately 45 days prior to each event and remain open up to one hour before the live broadcast.
SHCA 2008 Webinar Schedule:
Managing Risk As A Patient Advocate
Partnering With Others For Quality Care
Wednesday, January 21, 2009, 1:00 p.m. CST
Did You Miss a Webinar?
Details for the below presentations can be viewed at the Webinar Archives page of this website:
10 Things You Should Know About HCAHPS
How the Best Achieve and Maintain Top HCAHPS Scores
Presented November 19, 2008
The CMS Conditions of Participation for Patient Grievances
What Every Advocate needs to Know
Presented Wednesday, October 22, 2008
Building a Great Service Recovery Program from the Ground Up
Is Your Facility CMS Compliant?
Presented Wednesday, September 17, 2008