Payment Deadlines Save when you register by February 24, 2012. To receive your badge and pre-registration materials, register by April 1, 2012. Forms received without payment will not be processed. Please photocopy the registration form to register additional attendees. (One form per attendee.) After April 1, 2012 you may register onsite.
Confirmation You will receive an electronic confirmation of your registration. If you have not received a confirmation within 5 business days after registering, please contact SHCA at shca@aha.org. Please provide the date of registration in addition to the name, facility and complete address.
Cancellation/Refund Policy All registration cancellations and refund requests must be made in writing by April 1, 2012. A refund of the conference fee, minus a $100 administrative fee, will be given for cancellations received by that date. No refunds will be granted for requests date stamped after April 1, 2012. Submit all requests to “SHCA Registration” via email at shca@aha.org or by fax at (312) 278-0881. Please note that refunds are made to the payer only. SHCA regrets that refunds will not be given for no-shows.
Official Attendee Roster
We must receive your information no later than April 3, 2012 to be listed in the official pre-registered roster that will be available online.
Substitution Policy Substitution of registrations is permitted prior to the conference and onsite. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution as well as updating contact information. If the substitute is not a SHCA member, the nonmember rate difference must be paid.
Money Back Guarantee Our goal is to provide truly exceptional offerings and service, and we won’t be happy until you are. If any programs, products, or services of SHCA do not fulfill our promise, we will make the situation right and refund your money.
Consent to Use Photographic Images and Recordings Registration and attendance at, or participation in, SHCA meetings and other activities constitutes an agreement by the registrant to SHCA’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.
No individual or entity may electronically record any portion of the conference without proper written consent from SHCA.
Disclaimer SHCA may cancel a program when circumstances beyond SHCA’s control – including, but not limited to, acts of God, governmental authority or war in the United States – make it impractical or impossible to host the program or may put participants in harm’s way. SHCA/AHA cannot be held liable for non-refundable airline tickets. Please note that all participating vendors will receive a list of attendee information as part of the exhibit package.
