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SHCA Domains of Practice Intensive Pre-Conference Workshop
Tuesday, April 17
8:30 a.m. – 4:30 p.m.
Have you just entered the patient advocate field? Do you want to update your skills about the various disciplines within patient advocacy? Are you looking to climb the career ladder within the profession? If you answered yes to any of these questions, then this workshop is for you!
Join us at our second annual SHCA Domains of Practice Pre-Conference workshop, an exclusive learning and networking opportunity for patient advocates.
The Domains of Practice are the cornerstone of SHCA’s professional development offerings. You and your colleagues will participant in interactive exercises, discussions and gain new knowledge necessary to succeed in the patient advocacy field.
Faculty will explore two of the Domains – Grievance and Complaint Management and Data Management. You will gain valuable knowledge regarding CMS Conditions of Participation requirements for complying with grievance guidelines, reporting, and data analysis.
Presenters will cover the spectrum of knowledge required by patient advocates by reviewing how each domain contributes to a strong foundation. Faculty will encourage participants to take an active leadership role in their facilities to improve the patient experience. The interactive nature of this workshop will provide the opportunity to participate and network.
Workshop Faculty:
Ruth P. Sullivan, RN, MS, CCRN, NE-BC, FSHCA, Owner, Having the Time of Our Life
Anita Woodward, Consultant, Anita Woodward & Associates
Program Moderator: Carol Waldemayer, Patient Advocate, Hardin Memorial Hospital
Certificate of Completion
Those completing the course will be awarded a certificate of completion.
Continuing Education Contact Hours
An application for approval of continuing education contact hours has been submitted to the Illinois Nurses Association and National Association of Social Workers.
Program Fees
There is an additional fee to attend this workshop. Registration details can be found on page 14 of the conference brochure. Download the brochure.
Member - $249
Non Member - $399
*Seating is limited. A continental breakfast, boxed lunch and course book are included in the registration fee.
