2013-2014 Society for Healthcare Consumer Advocacy Board of Directors
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SHCA is proud to recognize its members for the many contributions they make to improving the patient experience in today's healthcare industry. Through board elections, awards, committee volunteerism, and the designation program, SHCA's leaders shape the future of the Society, and position themselves at the forefront of the healthcare patient and consumer advocacy field.
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| View a complete list of SHCA Past Presidents. |
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President
Carol Santalucia, MBA
Vice President
CHAMPS Patient Experience
1226 Huron Road East
Cleveland, OH 44115
P: (216) 255-3636
F: (216) 696-6424
carol.santalucia@chanet.org
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President-Elect
Kim Pedersen
Director, Patient Relations
Marianjoy Rehabilitation Hospital
26w171 Roosevelt Rd
Wheaton, IL 60187-6078
P: (630) 909-7080
F: (630) 462-3647
kpedersen@marianjoy.org
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Immediate Past President
Kate Clarke
Mgr, Patient Relations/Interpreter
Cadence Health
25 N Winfield Rd
Winfield, IL 60190
P:(630) 933-6328
F:(630) 933-2700
kate_clarke@cdh.org
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Donna Johnson
Patient Relations Manager
Advocate Good Shepherd Hospital
450 W IL Route 22
Barrington, IL 60010-1919
P:(847)650-7948
F: (847)842-4328
donna.johnson@advocatehealth.com
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Linda Reiser
Director, Patient Advocacy
Tallahassee Memorial Healthcare
1300 Miccosukee Rd
Tallahassee, FL 32308-5054
P:(850) 431-5481
F:(850) 431-6052
linda.reiser@tmh.org
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Audrey Dean
Patient Relations Consultant
Rush-Presbyterian-St. Luke's Medical Center
1653 W. Congress Pkwy
501 Kidston Bldg Chicago, IL 60612-3833
P:(312)942-7069
F: (312)942-9727
Audrey_Dean@rush.edu
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Gerardo De Leon, MHA
Manager, Concierge Services
Harris Health System
Ben Taub General Hospital
1504 Taub Loop
Houston, TX 77030
P:(713)873-6056
F:(832) 487-2525
Gerardo.Deleon@harrishealth.org
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Robin Massey
Manager, Services Excellence
Peninsula Regional Medical Center
100 E Carroll St
Salisbury, MD 21801-5422
P:(410) 677-6686
F:(410) 543-7449
robin.massey@peninsula.org
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Wagih E Mikhail
Director Patient Relations
Loma Linda University Medical Center
11234 Anderson St
Loma Linda, CA 92354-2804
P: (909)558-4538
F: (909)558-0312
wmikhail@llu.edu
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