2012-2013 Society for Healthcare Consumer Advocacy Board of Directors

SHCA is proud to recognize its members for the many contributions they make to improving the patient experience in today's healthcare industry.  Through board elections, awards, committee volunteerism, and the designation program, SHCA's leaders shape the future of the Society, and position themselves at the forefront of the healthcare patient and consumer advocacy field.

President
Kate Clarke
Mgr, Patient Relations/Interpreter
Cadence Health
25 N Winfield Rd
Winfield, IL 60190
P:(630) 933-6328
F:(630) 933-2700
kate_clarke@cdh.org

President-Elect
Marti Samsel, RN, BSN
Director, Patient & Guest Services
Sparrow Health System
1215 East Michigan Avenue
PO Box 30480
Lansing, MI 48909
P: (517) 364-3937
F: (517) 364-3817
marti.samsel@sparrow.org

Immediate Past President
Amy Wellington
Director of Patient & Guest Relations
Boca Raton Regional Hospital
800 Meadows Road
Boca Raton FL, 33486-2368
(561) 955-2942
(561) 955-3974
awellington@brrh.com

Steve Cahoon
Patient Representative
Beebe Medical Center
424 Savannah Road
Lewes, DE 19958
P: (302) 645-3656
scahoon@bbmc.org

Rosalie Dwyer
Patient Services Advocate
The Aroostook Medical Center
PO Box 151, 140 Academy Street
Presque Isle, ME 04769
P: (207) 768-4394
rdwyer@tamc.org

Tammy Miller
Patient Relations Manager
Deaconess Hospital
600 Mary Street
Evansville, IN 47747
P: (812) 450-3334
tammy_miller@deaconess.com

Kim Pedersen
Director, Patient Relations
Marianjoy Rehabilitation Hospital
26w171 Roosevelt Rd
Wheaton, IL 60187-6078
P: (630) 909-7080
F: (630) 462-3647
kpedersen@marianjoy.org
 

Robin Massey
Manager, Services Excellence
Peninsula Regional Medical Center
100 E Carroll St
Salisbury, MD 21801-5422
P:(410) 677-6686
F:(410) 543-7449
robin.massey@peninsula.org

Linda Reiser
Director, Patient Advocacy
Tallahassee Memorial Healthcare
1300 Miccosukee Rd
Tallahassee, FL 32308-5054
P:(850) 431-5481
F:(850) 431-6052
linda.reiser@tmh.org